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How to enable Loox Product Reviews & Photos
How to enable Loox Product Reviews & Photos

Leverage social proof to improve product credibility and trust among customers!

Shiva avatar
Written by Shiva
Updated over a week ago

Loox enables shoppers to leave product reviews, photo reviews, and video reviews. This social proof adds credibility to what you're selling and helps build trust with a potential shopper. With this integration, you can bring all of these elements to your mobile app as well.


What you can do with the plugin

  • Manage new reviews

  • Review request timing

  • Discount for photo/video reviews

  • Discount reminder email for photo/video reviews

  • Video reviews

  • Star rating widget

  • Read reviews with text, photos and videos

  • Ratings

  • Write reviews with text, photos and videos

What we don't support

  • Review form

  • Custom questions

  • Reviews widget

  • Widget layout

  • Loox popup

  • Sidebar widget

  • Floating happy customers widget

  • Carousel

  • Happy customers' page

  • Referral settings

  • Set up referral offer

  • Post-review referrals

  • Fraud protection

  • Social media image

  • Emails - Reference email, Advocate reward paid email

  • Email appearance

  • Localization

  • Email replies address

  • Email footer

  • Email compliance

  • Transparency

  • Reviewers name format

  • External pages

  • Product groups

  • Orders

  • Manual review request

  • Export/import reviews

  • Sorting

  • Rating distribution


The plugin is available for our customers from the Core plan onwards!

Enabling the plugin

Step 1: Head over to the Plugins section on your Vajro dashboard. Find Loox Product Reviews & Photos under the Product Reviews category and click on it

Step 2: You'll see a dialog box requesting a private token

Step 3: To acquire the private token, first head to the Loox dashboard and go to the Settings section

Step 4: Go to the Google Shopping section under Integrations

Step 5: Scroll down to the part that says Your Google Shopping integration link and copy the characters and digits after reviews/ and before the . in the URL as shown in the screenshot

Alternatively, you can also find the private token this way:

Under Integrations, you'll find Aftership

All you need to do is copy the characters between aftership/ and the period [.] as highlighted in the screenshot.

Step 6: Paste the code in the dialog box on your Vajro dashboard, and click on Save & Enable Now

Et voila! You're all done!

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