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Offer a simple way for your shoppers to login with OTP
Offer a simple way for your shoppers to login with OTP

Empower shoppers with a hassle-free login process without having them to recollect their passwords every single time

Anuja K avatar
Written by Anuja K
Updated over a week ago

Password fatigue is real, and it's one of the key reasons for your visitors to abandon the registration or login process. Offer a flexible login option to your shoppers that eases their shopping experience and maximizes your retention.


With this feature, you can:

  • Allow your customers to log in to their accounts (Provided they have their mobile numbers linked to their accounts)

  • Eliminate the need for them to remember their passwords, hence offering a hassle-free login process


The feature is available for our users from Core plan onwards!

Enabling the feature

Step 1: Head over to the Vajro admin dashboard. Go to Settings, and under Highlights, find Login with OTP.

Step 2: Click on the toggle switch next to it to enable the feature

Yep, that's all you need to do.

What your customers will see

On the login page, your shoppers will see an option to log in using their phone numbers

Note: You can set up to have a phone number as the default login as well!

Your shoppers should pick the country they're from, enter their phone number and click on Continue

Your customers will receive a 6-digit code that they'll need to punch in and hit Submit

Please note that if the users haven't linked the phone number to their email ID, they'll be prompted for their email ID. The OTP will reach them over email.


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