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How to enable Tidio Live Chat?
How to enable Tidio Live Chat?

Chat with your customers, boost their engagement, and watch your sales go through the roof

Niwin Santhosh avatar
Written by Niwin Santhosh
Updated over a week ago

Optimize your engagement and boost conversions with Tidio Live chat. Here's how you can activate Tidio Live chat for your app!


What you can do with the plugin

  • Chatbots

  • Chatbot templates

  • Track users visiting

  • Analytics

  • Contact section

  • Improve offline hours experience

  • Emails

  • Set operating hours

  • Users can share files in the following formats:

    .jpg, .jpeg, .png, .txt, .rtf, .xlsx, .docx, .pdf, .gif

  • Customize the look and feel of the app

What we don't support

  • Conversations

  • Bots launcher

  • AI response bot

  • Strategies - Welcome users, cart saver, Post-purchase discount

  • Sidebar

  • Chat page

  • Facebook Messenger

  • Instagram


The integration is available for our users from the Core plan onwards.

Enabling the plugin

Step 1: Go to the Tidio Live chat dashboard. In the Settings page, you'll see a section that says "Public Key". Copy the key.

Step 2: Head over to the Plugins section of the Vajro admin dashboard, and click on View Collection.

Step 3: You'll find Tidio Live chat under the Chat category. Click on it.

Step 4: You'll see a dialog box on your screen requesting the Public Key. Paste the key that was copied from the Tidio live chat dashboard in Step 1, and click on Save & Enable Now.

What your customers will see on the app

Et voila! You're done and good to go!

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