Optimize your engagement and boost conversions with Tidio Live chat. Here's how you can activate Tidio Live chat for your app!
Please note that the integration is available for our users from the Core plan onwards.
Step 1: Go to the Tidio Live chat dashboard. In the Settings page, you'll see a section that says "Public Key". Copy the key.
Step 2: Head over to the Plugins section of the Vajro admin dashboard, and click on View Collection
Step 3: You'll find Tidio Live chat under the Chat category. Click on it.
Step 4: You'll see a dialog box on your screen requesting you for the Public Key. Paste the key that was copied from the Tidio live chat dashboard in Step 1, and click on Save & Enable Now
Vajro does not support scheduled chat button availability in app, i.e. if a user enables chat button on the website only for Sunday and Monday, in the app the user has to manually disable it from the dashboard.
The chat button is supported only on the homepage of the app and not in collection or product page.
How Tidio chat works in app:
Et voila! You're done and good to go!