Live chat is a game-changer for modern eCommerce brands. It’s an effective way to provide a fantastic customer experience. Providing live support is key to building trust, driving sales, and retaining more customers.
With Gorgias, you can:
Send and receive messages from your mobile app users. You can add images, links, and more.
Notify users when you’re available. Send automated responses and capture information with bots if you aren’t.
Step 1: Go to the Plugin section on the Vajro dashboard. You'll find Gorgias chat under the Chat category
Step 2: Click on Gorgias Chat, and click on Enable Now to get the plugin for your mobile app
That's it! You'll see the plugin marked Enabled on your dashboard.
Pricing and availability
This integration is available only in the Power Premium plan.
Here's what your customers will see
Chat can be initiated by clicking on the button at the bottom right
When you're unavailable, you can configure to have messages to be displayed
Automated responses for when someone reaches out to you while you're away
Images and videos can be attached to messages by clicking on the camera icon next to the text box