Excellent customer support should be at the heart of any business. With live chat, you'll be able to serve your customers promptly, delight them, and convert more.
With this integration , you can:
Send and receive messages from your mobile app users. You can add images, links, and more.
Let your users search for answers from a knowledge base
Here's how you can add a chat box in your mobile app:
Step 1: Go to the Plugin section on the Vajro dashboard. You'll find Tawk chat under the Chat category
Step 2: Click on Tawk Chat, and click on Enable Now to get the plugin for your mobile app
That's it! You'll see the plugin marked Enabled on your dashboard.
Pricing and availability
This integration with Tawk.to is available from the Growth plan onwards.
Here's what your customers will see
Chat can be initiated by clicking on the button at the bottom right
With Tawk.to, customers can either type in queries and get help by themselves, or click on New Conversation to get in touch with you about their queries
Typing in the text will bring up results related to their queries
Clicking on New Conversation will take you to the chat page
Attach images and videos to your messages by clicking on the attachment button at the right side of the text box