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User account deletion in your app
User account deletion in your app

Apple app store's mandate

Maitreyi Jayakumar avatar
Written by Maitreyi Jayakumar
Updated over a week ago

Based on Apple’s mandate, apps that support account creation must let users initiate deletion of their account within the app starting June 30, 2022, as described in App Store Review Guideline 5.1.1(v).

Vajro is now in compliance with this and we have enabled the feature to ‘Delete Account’ on the ‘My Account’ page of your iOS app.

What if we don’t do this?

From July 1, Apple could reject app submissions or delay reviews if we do not comply.

Please review further FAQ regarding offering account deletion in your app below and reach out to Vajro support for any further clarifications.

Account deletion flow for your end users

Step 1: Go to My Account page and click on Delete Account option under the Log out button.

Step 2: Click OK to confirm deletion after reading the pop-up.

Account Deletion Logging & Report Download

Vajro also helps store owners with logging and providing a basic download of the list of users who have deleted their account on their respective mobile apps.

This is available on the Vajro Dashboard "Settings" page under “General” tab. On clicking the download icon next to the 'Apple Account Deletion Report', the report can be downloaded.

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